Welcome to KFC Add Hope online system
Welcome
We are delighted to collaborate with you on this journey of alleviating malnutrition and hunger across South Africa. Through the collective efforts of KFC and R2 Donations from our customers, we are able to provide over 30,600,000 meals across South Africa through beneficiary partners like yourselves. As you know Add Hope is managed by a team of trustee’s that have set policies and procedures to ensure we are prudent with the funds and promote a culture of openness and accountability. All beneficiary partners are required to complete funding applications as well as monthly and annual reporting via this Add Hope online portal. This information should not be sent via email. We look forward to a long and fruitful journey with you in positively impacting the lives of the children of South Africa. Let’s live the mantra “No act of kindness no matter how small is ever wasted”
💡 Tip: For the best experience, please use Google Chrome. Some features may not work correctly in other browsers.
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New to Add Hope? Start Here
If your organisation is new to Add Hope and you’re interested in applying for funding, please follow the steps below to ensure you meet the requirements and understand the application process:
📝 Step 1: Review the Funding Criteria
Before applying, make sure your organisation aligns with Add Hope’s support objectives. 🔗 Read the Add Hope Funding Criteria
🚀 Step 2: Begin the Application Process
If you’re ready to apply and meet the criteria, start by registering your profile and organisation. 🔗 Apply for Add Hope Funding
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Step 1: Profiles and Administration
User Profiles
Each person using the portal must have their own individual user profile. These profiles are unique and tied to the user’s email address.
🔐 Accessing the Add Hope Portal
To begin using the portal, choose one of the following:
Sign Up ✍️: https://addhope.thesocialcollective.co/signup New to Add Hope? Click here to create your user profile.
Log In 🔓: https://addhope.thesocialcollective.co/login Already registered? Log into your existing profile.
Reset Password 🔁: https://addhope.thesocialcollective.co/reset Forgotten your password? Click here to request a reset link via email.
💡 Tip: If you don’t see the reset email, check your spam or junk folder.
Organisation Profiles
Each organisation also has a dedicated profile, which is created by a user after they register. An organisation profile is a central hub for managing funding applications, compliance documents, and reporting. Search for your organisation by clicking here: 🔍 Search Organisation
✅ One user = one personal profile
✅ One organisation = one shared organisation profile
✅ Multiple users can be linked to one organisation as administrators
Administrators and Access
Each organisation can have one or more administrators who are responsible for:
- Submitting reports
- Completing funding applications
- Uploading required documents
- Updated and Editing the Organisation Profile
Admins Rights can be
• Added by an existing admin from the organisation profile
• Requested by you (via the “Request Admin Rights” button), then reviewed and approved by a Super Admin. Start now 🔍 Search Organisation
To add an administrator
1. Navigate to the organisation’s profile
2. Click Administrators
3. Select Add user
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Step 2: Due Diligence Documents
As part of the pre screening process you will have been requested to upload registration and governance documents.
All documents that have an expiration date will need to be updated on the portal. A notification will be sent via email for any validation documents that need updating.
To upload a new validation document, you need to click the “Update Now” button on the notification email received.
If your organisation is already listed on the portal, you can complete the required due diligence forms by following these steps:
1. 🔍 Search for your Organisation
2. Go to the “Due Diligence” tab.
3. Click “Submit now” to view the full list of due diligence requirements.
4. Identify any outstanding forms.
5. For each item, click “Submit now”, complete the required fields, and click “Submit”.
✅ Tip: Forms marked as completed will show a status; return to this page to track progress or make updates.
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Step 3: Monthly Reporting
As a beneficiary of the trust you are required to complete your monthly report on spend and reach in terms of beneficiary reach and meals provided .
You will receive an automated reminder for each reporting period for you to complete this report. Failure to complete the monthly report might result in your profile being deactivated and it might interfere with funding disbursements owed to you.
Monthly Reporting
Your Organisation is required to complete a monthly report called 'Monthly Meals'
Annual Funding Reports
Your Organisation is required to complete an Annual Funding Report report called 'Annual Funding Report: [Period Name]'
🔁 How to Submit a Report
The feature on the system is called 'Reports & Applications' You can access your report in two ways:
Option to Connect your Organisation to "Reports & Applications"
• Go to your organisation profile
• Under Reports & Applications, click 'Connect'
• Select the initiative(s) which you will be reporting on
Option 1: Via Initiative Link
• Go to your organisation profile
• Under the linked initiative, click “Report now”
Option 2: Direct Search
1. Search for your organisation: 🔍 Search Organisation
2. Click “Report now”
3. Select the correct reporting period
4. Fill in all required fields
5. Click “Submit” to complete your report
✅ Tip: If there’s nothing to report for a given period, click “Nothing to report” and leave a short comment.
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Step 4: Application and Annual Narrative Reporting (Due Diligence)
When your application or annual reporting period is open, you will receive an automated email from the portal prompting you to complete the necessary forms.
✅ To complete your report
1. Click the link in the email notification.
2. Fill in all required fields in the form.
3. Click “Submit” to finalise your submission.
📝 Narrative Report & Supporting Documents (Due Diligence)
As part of the due diligence process, you are required to submit a narrative report (application or annual) each year. This report gives you the opportunity to explain your organisation’s activities, achievements, and impact in more detail.
You can access and complete the narrative form in two ways:
• 🔗 Via the link in your notification email, or
• 🔍 Searching for your Organisation, going to the “Due Diligence” section, and completing the relevant Annual Narrative Report or Application Report form.
📎 Don’t forget: This is also where you upload your supporting documents, including governance, financial, and compliance documentation.
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